The Hospitality Industry, just like other professional fields, has been significantly influenced by the trends in the IT industry. The various operations and management processes are computerised in standard hotels where guests satisfactions are of importance.

HSMC’s packaged professional services to the clients are incomplete without the deployment of property management systems to their hotels and all hotels under our management to drive the operations.

Having deployed and support roomMaster property management systems to many hotels for over a decade, HSMC has the indepth working knowledge of the software and in actual fact we have the sole right to market, implement and support InnQuest’s roomMaster software in Nigeria. The system is being used in several countries of the world.

The Software’s Features

RoomMaster 2000 version 10 is the world acclaimed hotel property software which is very versatile, robust, and of course its implementation does not cost fortune!

RoomMaster 2000 version 10 offers fully integrated solutions for the operations of the Front Office, Reservations, House keeping, Stock Control Unit of the hospitality business of any size. The system is highly flexible, efficient, and effective in the processing of guest’ transactions, as well as management /operational decision. The system is highly modular in nature and the following modular functions are the unique features of the system:

- Simple, flexible, and real time reservations
- Front Desk Operations
- House Keeping Operations
- Guests History and Marketing
- Accounting and Financial Controls.
- Real time internet Booking/Reservations
- Point-of-Sale and Stock Control facilities

Technical Requirements

RoomMaster system is window-based and Microsoft compliant. It is basically a networked-based solution that can be distributed on many workstations which can work simultaneously. It seamlessly work with Accounting Systems such as QuickBook® in which case accounting data are effectively exported into the Accounting packaged for further processing.

Systems Implementation

The Technical Team of HSMC, comprised of seasoned IT professionals and experienced Front Office personnel, shall provide you with high level qualitative services in the successful implementation of the system in your hotels.

The ultimate objective of the Implementation exercise is to ensure error-free operations of the systems on your site; therefore our team take adequate cognisance of the requirements and specifications of the hardware and software needed as well as the status of the local area network in place in your hotel. You can be rest assured of our technical capability to deliver functional systems to your property. We have excellently rendered these services for over a decade now and we enjoy special business partnership with the developer of the software.

Use Training
As part of our after sales services, we shall undertake the training of your operational staff manning the Front Office, House Keeping, Stock Control, Accounts/Control Operations, on the effective usage of the various modules of the system. This training could be conducted on site or off site depending on your preference. And peculiar needs.

After Sales Technical Support Services
HSMC forges lasting business alliances with you in other to ensure the optimisation of the functionality of the systems, this we do through our after-sales technical support services.

We shall be updating you at regular intervals on the availability of new products and versions of hospitality management software on our shelves.

Contact Us and take maximum advantage of the trend in the IT Industry to drive the operations of your hotels to the satisfaction of your guests.